Terms & Conditions

TERMS AND CONDITIONS OF SERVICE

UPWARD ALIGNMENT: COACHING, COURSES, AND KEYNOTES

This Agreement (“T&C”) is entered into by and between Upward Alignment (“The Company” or “Coach”) and the Client (“Client,” “You,” or “Learner”) and governs your purchase and use of all services and digital content provided by the Company.

PART I: ACCEPTANCE AND SCOPE OF SERVICES

1. Scope of Agreement

This T&C applies to all products and services offered by Upward Alignment, including, but not limited to:

• Coaching Services: One-on-one sessions, group coaching, and specialized packages (Paradigm Shift, Level Up, Transformer)
• Educational Products: Online courses, digital resources, course materials, workbooks, and community group access.
• Keynote/Speaking Engagements: Any services related to live or virtual presentations.

 

2. Acceptance of Terms

By accessing, purchasing, or enrolling in any service or digital product from Upward Alignment, You agree to be bound by these Terms and Conditions. This creates a binding contract between You and the Company.

PART II: DISCLAIMERS AND LIMITATION OF LIABILITY 

The following clauses clarify the nature of the services and are fundamental to protecting the integrity and legal boundaries of Upward Alignment.

3. Professional Disclaimer 

The services provided by Upward Alignment, including coaching and educational courses, are solely for educational and personal development purposes only.

No Licensed Advice: These services

• Background Clarification: While the Coach has a background in Nursing, Ministry, and Teaching, the Coach is not acting in the capacity of a licensed medical professional, therapist, or financial advisor.
• Clients are strongly encouraged to seek qualified licensed professionals for matters requiring licensed expertise

4. Results and Outcomes Disclaimer (No Guarantees)

While Upward Alignment aims to facilitate transformation and help Clients experience “great wealth, health and prosperity“, no specific outcome is guaranteed.

• Dependence on Effort: Results are inherently dependent on individual effort, commitment, personal circumstances, and external factors beyond the Coach’s control
• Assumption of Risk: Clients voluntarily assume full responsibility for any decisions and actions arising from the coaching process and acknowledge that they are responsible for implementing the advice or strategies provided.

PART III: INTELLECTUAL PROPERTY (IP) AND CONDUCT

5. Intellectual Property Policy

All content, frameworks, methodologies (including the Three Pillars: Spirit, Soul, Body), course materials, video lectures, workbooks, and digital tools provided by Upward Alignment are the Intellectual Property (IP) of the Company.

• License for Personal Use Only: You are granted a limited, non-transferable license to use the IP solely for your personal, non-commercial use
• Prohibited Use: Reproduction, duplication, sharing, distribution, or commercial use of the IP, including adapting the materials to create your own courses or services, is strictly prohibited without explicit written permission. This protects your knowledge and hard work.

6. Client Conduct and Non-Disparagement

• Community Use: Membership in any related community group (e.g., Inner Circle) is exclusive to enrolled clients and requires respectful conduct towards the Company and other members.
• Non-Disparagement: The Client agrees not to engage in any communication, publicly or privately, that may reasonably be expected to negatively affect the reputation or business operations of Upward Alignment.

7. Testimonials and Endorsements

The Client understands that if they share their positive experience with Upward Alignment, the Company may use that feedback as a testimonial or endorsement in advertising materials.

• Incentive Disclosure: If the Client is offered any incentive, such as referral rewards to provide a testimonial, this material connection will be clearly and conspicuously disclosed alongside the endorsement.

. The advertiser must ensure that the representations made reflect the honest opinion and experience of the endorser.

PART IV: FINANCIAL AND ADMINISTRATIVE TERMS

8. Purchase and Payment Terms

The Client agrees to pay the specified fees for the selected service (Coaching, Course, or Keynote) according to the payment schedule agreed upon at the time of purchase. The Company accepts various payment methods.

9. Refund and Cancellation Policy

• Digital Products/Courses: Accessing, downloading, or starting consumption of course content generally waives any right to a refund, particularly for digital goods, as the value is realized upon delivery.
• Coaching/Services: Specific cancellation and rescheduling policies are outlined in the individual Coaching Agreement signed prior to the commencement of sessions.

PART V: PRIVACY AND GOVERNING LAW

10. Confidentiality and Data Protection

At the heart of every coaching relationship is trust

• Confidentiality: All observations and written communications shared during coaching engagements are treated with strict confidentiality.
• Exceptions: Confidentiality may be waived where disclosure is required by law (e.g., valid court order or subpoena), or if there is an imminent or likely risk of danger or harm to the Client or to others.
• Data Security: Client data and records are stored securely and disposed of appropriately, in alignment with data protection best practices (such as GDPR, especially relevant when selling courses internationally.

11. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of New York State, without regard to conflict of law principles. The Client agrees that any disputes related to this Agreement will be subject to the exclusive jurisdiction of the courts located in NY, New York.